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Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
- Professional Development
Cross-Training Strategies for Small Property Management Teams When your property manager calls in sick and nobody else knows how to handle the emergency tenant situation, you've discovered the hidden vulnerability of running lean operations. Small property management teams ope [...] - Tenant Experience
The Elements of a Mixed-Use Building – and How to do it Right Managing a mixed-use building presents unique opportunities and challenges, blending various elements into a harmonious whole. As a senior property manager overseeing The Interlock, a dynamic mixed-use property in West M [...] - Operations & Maintenance, Technology
The Data-Driven Future of CRE and Property Management Commercial real estate (CRE) property managers are finding themselves at the forefront of innovation through the power of the data economy. The integration of data-driven technologies is reshaping traditional property ma [...] - Operations & Maintenance
Building Strategic Partnerships Through Outsourcing Within commercial real estate (CRE), property management plays a pivotal role in ensuring the seamless operation of assets and the enhancement of property value. Now, with a focus on operational efficiency and strategic [...] - Tenant Experience
Creative Ideas for Tenant Appreciation Events Tenant appreciation events play a crucial role in fostering positive relationships between property managers and their tenants. These events not only show gratitude but also contribute to a sense of community. A well-pla [...] - Medical Office
Managing Medical Offices Managing medical offices requires unique considerations compared to other commercial real estate types. This article will delve into the distinctive aspects of managing medical offices, including the differences compared [...] - Industrial Real Estate
Five Things I Wish I Knew Starting Out in Industrial Real Estate As I reflect on my career in commercial real estate, there have been a few critical take a ways to my success. Our roles as asset and property managers are to maintain our buildings to be solid long-term assets and keep [...] - Soft Skills/Interpersonal
Six Key Values that Building Engineers Bring to the Management Team The building engineer-property manager relationship is essential to running a high-performing property. In this video, Anita Scarborough with Lincoln Property Company breaks down the six values that a building engineer b [...] - Operations & Maintenance, Workforce Development
Staffing for Your Properties: Exploring O+M Staffing Ratios and Outsourcing When looking at staffing, your individual properties, and your portfolios, it is important to consider your own staffing ratios and how they may compare to overall industry averages. This can give insights into your prac [...] -
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Developing an Asset Manager Perspective as a Property Manager The relationship between an asset manager and property management is vital to the success and future of a property. In this video produced for the 2021 Southern Region Conference presented by Roof Partners, Laurie Harper [...] - Soft Skills/Interpersonal
Unread: Tips for Better Email Management The email inbox can feel like a time management vortex. Replying to one email can turn into hours of composing, scheduling, replying, and reviewing. Many professionals feel that working through their inbox can prevent th [...] - Technology, Tenant Experience
Technology and the Tenant Experience – Phil Mobley There are many considerations when integrating technology into the customer experience. Phil Mobley, a principal with Koine Communications, wants property management teams to take a step back and look at the whole pictur [...] - Healthy Buildings, Operations & Maintenance
Gradual Rise: Responsible Operations While Increasing Building Utilization This article was featured in the Guide to Building Operations, Management and Finance in the New Normal produced by the CRE Insight Journal. Read more from that issue here: https://om.creinsightjournal.com/read-the-new-s [...] - Healthy Buildings, Operations & Maintenance, Parking Lots & Decks
Silver Lining: Making the Most of Low-Occupancy While many properties are beginning re-entry, some may remain at a lower occupancy than usual. This gives maintenance professionals a golden opportunity to complete projects during workhours that may not have been possib [...] - Environmental Sustainability
Climate change and how it might affect CRE in the future While often a political hot-button, climate change has the potential for massive effects on the commercial real estate industry. The past couple of years have seen rising sea levels, larger storms and and increased empha [...] - Preparedness
Lights Out: Tips for Creating Your Power Outage Plan Emergency preparation is about thinking ahead. We have all seen how that “that’ll probably never happen” attitude has worked out at one point or another. Bottom line is that preparation means lower costs when the i [...] - Financial Management
Know Before Your Go: First Budget Meeting Working with a budget is one thing. However, creating a budget is another. Maintenance and operations account for a large part of a property’s budget. If you are given an opportunity to be a part of a budget meeting, i [...] - Leadership, Soft Skills/Interpersonal, Tenant Experience
How To Create Your Building’s Personality – Adele Bayless Adele Bayless, general manager for JLL, offers insight how to create your building's personality. She suggests that building managers recognize what is important to them and to get in touch with their own personality tra [...] - Advocacy, Safety & Security
White Paper on Property Management and Firearms in Georgia Changing firearms laws in Georgia present a unique set of considerations for building owners and property managers. After the ‘Georgia Safe Carry Protection Act was passed in 2014, Georgia citizens are now allowed to c [...] - Soft Skills/Interpersonal
Communications: Building Engineers to Property Managers In order to troubleshoot efficiently, one must know how to communicate priorities to all involved. In emergency situations, property managers and building engineers can find themselves speaking different languages.
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